How end users download and open shared Anchored files

Step 1: After receiving an email with a shared link, select link underlined at the end of the sentence.

Step 2: A new window will open in your browser, enter your email address.

Step 3: Enter the 6 digit verification code that was sent to your email. Note, this code expires after 15 minutes.

Step 4: The user may now select Open or Download as zip. 

Selecting open will display the file in a new tab on your browser. To download the data proceed to step 5.

Step 5: Before downloading the Anchored data, users must accept the terms and conditions.

Step 6: Select Accept and continue and an email will be sent to your email address.

Step 7: After receiving a new email, select Download now. 

Step 8: A new window will open in your browser, select Download as zip. A zip file will be downloaded and can be viewed in your downloads folder in file explorer.

Notes: 

• Non-Supported file extensions are prohibited from being shared. If a user tries to upload a file with the non-supported file extension, the user will see the following error message. To learn more about managing supported file extensions Click Here.
• All file extensions which are are added to the Authorized file extensions tab in the Admin Dashboard may be shared. However, when sharing in a view-only format only certain file types can be viewed in your browser which include the following:

  pdf,txt,doc,docx,ppt,pptx,xls,xlsx,png,jpeg,jpg,mp4,xps,xml,htm,html,rtf,mhtml,csv,xlsm,xlsb,gif