Primary domains

Domain management settings allows an admin to manage email domains that are allowed to access Anchor admin dashboard, sharing web application, and control access to encrypted files.

What are primary domains?

Primary domains are email domains that can sign-in and access Anchor admin dashboard (if the user is an admin), sharing web application, and install the desktop agents.

By default, there is one primary domain added to an organization when the tenant is created for the organization. This is usually the email domain of the admin user. Only admins are able to add/remove/update a primary domain.

Adding a new primary domain

Adding a new primary domain requires admin access to admin dashboard. Follow the steps below to add a new primary domain.

1. Sign-in to admin dashboard at https://admin.anchormydata.com.
2. Click on Settings -> Security -> Identity & Provisioning -> Domains.

3. Under Primary Domains, click on Add Domain button
4. Enter your domain. For example: contoso.com

5. Click on Add. To cancel the addition, click on Cancel button.
6. If the domain addition is successful, you will receive a success notification on the top right corner of the dashboard.

Watch tutorial

Deleting an existing primary domain

1. Sign-in to admin dashboard at https://admin.anchormydata.com.
2. Click on Settings -> Security -> Identity & Provisioning -> Domains.
3. To remove a primary domain, click on the delete icon next to the associated primary domain.

2. A dialog box appears to confirm the deletion, enter the word DELETE (all in uppercase) in the text box field and then click on the Delete button. To cancel the deletion, click on Cancel button.

3. If the domain deletion is successful, you will receive a notification on the top right corner of the dashboard.

Watch tutorial

What happens if I delete a primary domain?

Deleting a primary domain will instantly deactivate all the users with emails assocaited to that primary domain. Deactivation means, the user will be blocked from accessing the platform. This includes, sign-in to admin dashboard, sign-in user sharing portal, access to all encrypted files, all links shared by the users of the primary domain.

Editing an exisiting primary domain

1. Sign-in to admin dashboard at https://admin.anchormydata.com.
2. Click on Settings -> Security -> Identity & Provisioning -> Domains.
3. To edit a primary domain, click on the edit icon next to the associated primary domain.

4. When you click on the edit icon, the primary domain becomes a editable text box.

5. Make your changes and click on the done icon on the right. If you want to cancel the editing, click on the cancel icon on the right.
   

6. When you click on done icon, a confirmation dialog appears to confirm that changes. Click on Change button to confirm and Cancel button to cancel the changes.

7. If the domain change is successful, you will receive a success notification on the top right corner of the dashboard.

Watch tutorial

What happens if I edit a primary domain?

Editing a primary domain will instantly deactivate all the users with emails assocaited to that primary domain. Deactivation means, the user will be blocked from accessing the platform. This includes, sign-in to admin dashboard, sign-in to user sharing portal, access to all encrypted files, all links shared by the users of the primary domain.

For example: if you change the primary domain from contoso.com to contoso.xyz, then all users in contoso.com will get deactivated.