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    Common errors
    • 09 Sep 2022
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    Common errors

    • Updated on 09 Sep 2022
    • 1 Minute to read
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    Article Summary


    This articles will discuss common errors in OneDrive/SharePoint along with steps to take towards a resolution.

    1.) User not authorized- User does not have permissions to perform this operation on this file type.

    This error occurs when attempting an Anchor action that is not enabled in the Admin dashboard. For example, you may be trying to To learn more about how to add authorized file extensions to a user-role Click Here 

    2.) You do not have access to this file.

    This error occurs when a user is not assigned to a user-role in the Admin dashboard. To learn more about how to add users to a user-role Click Here

    3.) You do not have access to the link.

    This error occurs when attempting to access shared data from an invalid email address. To grain access, click "Request access" and the owner of the content will receive your request. 


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