Save-as operation is not Anchoring file in Adobe acrobat Reader, DC Pro, DC standard
  • 09 Sep 2022
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Save-as operation is not Anchoring file in Adobe acrobat Reader, DC Pro, DC standard

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This article will discuss a known limitation. Users who save-as a file from Adobe Acrobat reader, DC Pro, or DC Standard into an Anchored folder and replace an existing Anchored file; The new overwritten file will no longer be Anchored. 

Files may not be Anchored when the actions are performed:

 A user opens an Anchored or unAnchored file in Adobe Acrobat Reader, DC Pro, DC standard, and save-as (to replace an existing file) in an Anchored folder. 

To mitigate Anchoring gaps, Admins may deploy and configure Anchor in the following ways:

1.) Local Folders: Anchor scanner service will Anchor the file. Check the file in the anchored folder after a few minutes and confirm file is Anchored.

2.) Network Share: Admin can install Anchor server agent (More Information) on windows server and Anchor scanner service will Anchor the file. Check the file in the anchored folder after a few minutes and confirm the file is Anchored. 

3.) OneDrive/SharePoint: Admin needs to enable Auto-encryption for the Anchored folder on SharePoint web. (More Information).  Check the file in the anchored folder after a few minutes and confirm the file is Anchored. 

4.) Egnyte: Admin needs to enable Auto-encryption for the Anchored folder on Egnyte web. (More Information). Check the file in the anchored folder after a few minutes and confirm the file is Anchored. 


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