Save-as operation is not Anchoring file in Adobe acrobat Reader, DC Pro, DC standard
  • 09 Sep 2022
  • 1 Minute to read
  • Contributors
  • Dark
    Light

Save-as operation is not Anchoring file in Adobe acrobat Reader, DC Pro, DC standard

  • Dark
    Light


This article will discuss a known limitation. Users who save-as a file from Adobe Acrobat reader, DC Pro, or DC Standard into an Anchored folder and replace an existing Anchored file; The new overwritten file will no longer be Anchored. 

Files may not be Anchored when the actions are performed:

 A user opens an Anchored or unAnchored file in Adobe Acrobat Reader, DC Pro, DC standard, and save-as (to replace an existing file) in an Anchored folder. 

To mitigate Anchoring gaps, Admins may deploy and configure Anchor in the following ways:

1.) Local Folders: Anchor scanner service will Anchor the file. Check the file in the anchored folder after a few minutes and confirm file is Anchored.

2.) Network Share: Admin can install Anchor server agent (More Information) on windows server and Anchor scanner service will Anchor the file. Check the file in the anchored folder after a few minutes and confirm the file is Anchored. 

3.) OneDrive/SharePoint: Admin needs to enable Auto-encryption for the Anchored folder on SharePoint web. (More Information).  Check the file in the anchored folder after a few minutes and confirm the file is Anchored. 

4.) Egnyte: Admin needs to enable Auto-encryption for the Anchored folder on Egnyte web. (More Information). Check the file in the anchored folder after a few minutes and confirm the file is Anchored. 


Was this article helpful?
Changing your password will log you out immediately. Use the new password to log back in.
First name must have atleast 2 characters. Numbers and special characters are not allowed.
Last name must have atleast 1 characters. Numbers and special characters are not allowed.
Enter a valid email
Enter a valid password
Your profile has been successfully updated.